Open nowDelivery & collectionFreshly baked to order
020 7482 6001
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Last Updated: 14 July 2026
Welcome to American Pizza. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
American Pizza is a pizza delivery and takeaway service located at 15 Malden Rd, London NW5 3HS, United Kingdom. We operate under the business name "American Pizza" and are committed to providing high-quality food and excellent customer service.
When you place an order through our website, you are making an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or issues with your payment method.
All orders must be paid for in full at the time of ordering. We accept payment by credit or debit card through our secure payment gateway (Stripe). All prices are displayed in British Pounds (GBP) and include VAT where applicable. Delivery charges are additional and will be clearly displayed before you complete your order.
We reserve the right to change our prices at any time without prior notice. However, the price you pay will be the price displayed at the time you place your order. All prices are subject to change, and we are not responsible for any pricing errors that may occur.
We deliver within a 2.5-mile radius of our restaurant. Delivery charges apply and will be calculated based on your location. Delivery times are estimates only and may vary depending on factors such as weather, traffic, and order volume.
You may collect your order from our restaurant at 15 Malden Rd, London NW5 3HS. Please arrive at the time specified in your order confirmation. Orders not collected within a reasonable time may be cancelled, and refunds will be at our discretion.
If you wish to cancel your order, please contact us immediately. We will attempt to accommodate cancellation requests, but once your order has been prepared or dispatched, we may not be able to cancel it. Refunds will be processed to the original payment method within 5-10 business days. If you are not satisfied with your order, please contact us within 24 hours of delivery/collection.
We make every effort to ensure that product descriptions and images are accurate. However, products may vary slightly from their images. If you have any allergies or dietary requirements, please inform us when placing your order. While we take precautions, we cannot guarantee that our products are free from allergens due to shared preparation areas.
Promotional codes and special offers are subject to terms and conditions specified at the time of the promotion. We reserve the right to modify or withdraw any promotion at any time. Promotional codes cannot be combined with other offers unless stated otherwise.
All content on this website, including text, graphics, logos, images, and software, is the property of American Pizza or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.
To the fullest extent permitted by law, American Pizza shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the value of the order in question.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us: